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1. What are the eligibility requirements for this program?

You must be a City of Bowie resident, which means that your address falls within the boundaries on this map: www.cityofbowie.org/addresscheck and interested in gaining new job skills. There are no other requirements.

2. How long do I have to complete my chosen courses? Is there a time limit?

Bowie residents will have access to both training portals for one year, until April of 2023.To ensure as many residents as possible have a chance to access the program, if a participant has not made progress on any courses within three months of enrolling, their license may be revoked for use by another resident.

3. Is there a waitlist for this program?

There are a limited number of licenses available for this program. If all licenses are currently assigned to residents, there may be a waiting period until you can access the program. City staff will notify you if a slot opens up for you.

4. Do I have to take the recommended courses?

The City of Bowie has partnered with Employ Prince George’s to identify which industries and jobs are most in-demand in the DMV region. Based on that information, we have recommended a select curation of courses for participants to consider. Participants have access to the entire library of Coursera certifications; you are encouraged to search for the courses and certifications that are most relevant to you.

5. What is the difference between the Google Certificates and the Coursera program?

The Google Certificates are five professional certifications designed by Google staff, in IT Support, Data Analytics, UX Design or Project Management. The Coursera program is a larger library of training courses and professional certifications in a wide variety of fields, including healthcare, program administration, software coding, Microsoft Office, and many others.

6. Can I take both a Google course and a Coursera course?

Yes, you can access both training tracks.

7. I am having a technical issue with accessing the courses. What should I do?

All the online training courses are provided by Coursera. Please direct inquiries related to technical issues or other questions related to the courses to Coursera staff. Coursera will host a weekly office hours on Zoom Wednesdays at 4 pm for the first six weeks of the program, from April 20 until May 25, and bi-weekly thereafter to address questions and technical issues. They can also be reached at clientsupport@coursera.org, with copies to pwhitaker@coursera.org and worktraining@cityofbowie.org 

8. I have another question not covered here. What should I do?

Please contact City staff at worktraining@cityofbowie.org with questions related to the program administration or requirements. 

Please direct all technical questions regarding accessing the Coursera library to Coursera staff at clientsupport@coursera.org, with copies to pwhitaker@coursera.org and worktraining@cityofbowie.org or attend the Zoom office hours on Wednesdays at 4 pm to have your question answered in real time.